What is your return/exchange policy?

Our return/exchange policy at Opticsale.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you can return or exchange the item within 30 days of receipt. We accept returns/exchanges for products that are unused, in their original packaging, and in good condition. To initiate a return or exchange, simply contact our customer service team with your order details, and they will guide you through the process. Please note that certain items, such as customized or clearance items, may not be eligible for return/exchange. We aim to process all returns/exchanges efficiently, providing refunds or replacement products promptly. Customer satisfaction is our top priority, and we strive to make the return/exchange process as hassle-free as possible.