Onestopplus.com Customer FAQ

To update your account information on Onestopplus.com, simply log into your account and navigate to the "My Account" page. From there,...

Our return policy at Onestopplus.com allows customers to return their purchases within 60 days of delivery for a refund or exchange. To initiate a return, simply contact our customer service team, who will guide you through the process. We offer free return shipping for most items, making the return process hassle-free. To be eligible for a return, items must be in their original packaging with all tags attached. They should be unworn, unwashed, and in the same condition as when received. Certain items, such as intimate apparel and swimwear, have hygiene seals that must remain intact for a return. Final sale and personalized items are not eligible for returns. Our return policy aims to provide a convenient and satisfactory shopping experience for our valued customers....

Yes, you can track your order on Onestopplus.com. Once your order has been shipped, a tracking number will be provided to you via email....

At Onestopplus.com, we understand the importance of receiving your order in a timely manner. The shipping duration depends on various...

Onestopplus.com accepts a variety of payment methods to ensure a seamless shopping experience. We understand the need for convenience...

Yes, Onestopplus.com frequently offers discounts and promotions to provide customers with the best value for their purchases. You can...

Yes, Onestopplus.com offers international shipping to select countries. As an inclusive online retailer, we understand the importance...

Yes, you can cancel or modify your order on Onestopplus.com. However, please note that in order to cancel or make changes to your order,...

The size chart at Onestopplus.com provides customers with comprehensive information on clothing measurements and corresponding sizes....

Yes, we offer gift cards. At Onestopplus.com, we understand that finding the perfect gift can be challenging. That's why we provide...

Yes, Onestopplus.com offers a rewards program called the "Plus Perks". This loyalty program is designed to reward and appreciate our...

Our privacy policy at Onestopplus.com is designed to ensure the protection and confidentiality of our customers' personal information....