What is the return policy?

Our return policy at Onestopplus.com allows customers to return their purchases within 60 days of delivery for a refund or exchange. We understand that sometimes products may not meet your expectations, and we want to ensure your satisfaction. To initiate a return, simply contact our customer service team, who will guide you through the process. We offer free return shipping for most items, making the return process hassle-free. To be eligible for a return, items must be in their original packaging with all tags attached. They should be unworn, unwashed, and in the same condition as when received. Certain items, such as intimate apparel and swimwear, have hygiene seals that must remain intact for a return. Final sale and personalized items are not eligible for returns. Our return policy aims to provide a convenient and satisfactory shopping experience for our valued customers.