What is your return policy?

Our return policy at OneCall.com allows customers to return items within 30 days of purchase for a refund, exchange, or store credit. To qualify for a return, the product must be in its original condition, with all accessories and packaging included. Opened software, special orders, and personalized items are not eligible for return unless they are defective or damaged. In cases of defective or damaged products, customers can contact our customer service team for assistance. For returns that are not due to a defect or damage, customers may be responsible for return shipping costs and a restocking fee. We aim to process returns promptly and provide excellent customer service throughout the process to ensure customer satisfaction.