OneCall.com typically has specific policies regarding the return of items, especially those that have been used. Generally, most retailers have a limited window for accepting returns of used items. This often depends on the product category and the condition of the item upon return. It is common for companies to require products to be in their original packaging and in a sellable condition for returns.
For more detailed information on return policies, including whether returned items must be unused or if there are exceptions, it is advisable to check the current web page of OneCall.com. This will provide the most accurate and detailed guidance regarding returns, including any time limits or specific conditions that may apply to used items.