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What is your policy on pre-orders or backorders?

Asked 3 months ago
Ohmydogsupplies.com generally values customer satisfaction and understands that sometimes items may be unavailable at the time of order. When it comes to pre-orders or backorders, the site typically provides clear information about any items that are not currently in stock but can be ordered in advance or are expected to be restocked shortly. Customers will often find details on expected availability and shipping timelines on the product page. It is important to note that the specific policies regarding pre-orders and backorders can vary based on the item and supplier. For example, some items may allow for a pre-order option and will have estimated delivery dates, whereas backordered items may have longer wait times. If you have specific questions about a particular product or situation, it is advisable to check the current web page for more detailed information or visit the FAQs section to find clarity on the policies in effect.
Answered Sep 16th 2025

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