What is your cancellation policy for orders?

Asked a year ago
Our cancellation policy for orders at OfficeFurniture2Go.com allows customers to cancel their order within 24 hours after it has been placed, without incurring any fees or penalties. If the cancellation request is received after the 24-hour window, a cancellation fee may be applied based on the specific circumstances. This fee helps cover any costs associated with processing and restocking the items, as well as any potential shipping charges that may have been incurred. It is important to note that customized or special ordered items cannot be cancelled once production has begun. Customers are encouraged to contact our customer service team as soon as possible to initiate a cancellation request or to seek further clarification regarding specific orders.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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