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Oemoptic.com Customer FAQ

Top Answers & How-to Guides

What is Oemoptic.com's Phone Number?

The question we are asked most often is about how to talk to Oemoptic.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order on Oemoptic.com?

An account is not required to place an order on Oemoptic.com, allowing customers to shop as guests. However, creating an...
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Shipping Information

Does Oemoptic.com ship internationally?

Oemoptic.com does ship internationally and supports a global customer base. However, specific shipping details such as...

How long does shipping take?

Shipping durations at Oemoptic.com depend on shipping methods, destination, product availability, and processing times....

Can I track my order?

Oemoptic.com offers tracking for orders once shipped, typically via a confirmation email with a tracking number. Customers can...

Payment and Orders

What payment methods does Oemoptic.com accept?

Oemoptic.com accepts various payment methods to cater to customer needs, typically including major credit cards like Visa and...

Do I need an account to place an order on Oemoptic.com?

An account is not required to place an order on Oemoptic.com, allowing customers to shop as guests. However, creating an...

Can I cancel or modify my order after it has been placed?

You can potentially modify or cancel your order at Oemoptic.com, but you must act quickly. Once processed, changes may be...

What if I receive a defective or damaged product?

In case of receiving a defective or damaged item from Oemoptic.com, customers should check the return policy on the website....

Returns and Policies

What is the return policy for Oemoptic.com?

Oemoptic.com’s return policy allows customers to return products within a set period, usually 30 days, ensuring items are in...

Can I return prescription eyewear?

Returning prescription eyewear often hinges on specific retailer policies, including that of Oemoptic.com, which typically...

Product Authenticity and Customization

Are the products on Oemoptic.com authentic?

Oemoptic.com focuses on offering genuine optical products by partnering with reputable manufacturers to ensure authenticity....

Are lenses customizable for the eyewear I purchase?

Oemoptic.com provides various customizable lens options for purchased eyewear, allowing selections based on prescription type,...

Eyewear Products

Can I request prescription lenses for eyewear purchased from Oemoptic.com?

Yes, Oemoptic.com allows customers to request prescription lenses for eyewear purchased from their site, but the specifics can...

What types of eyewear do you offer?

Oemoptic.com provides a broad assortment of eyewear, including prescription glasses, sunglasses, safety eyewear, and...

How do I care for my eyewear purchased from Oemoptic.com?

To care for eyewear from Oemoptic.com, store them in a protective case and clean lenses with a microfiber cloth. Avoid extreme...

Promotions and Discounts

Do you offer any discounts or promotions?

Oemoptic.com regularly offers various discounts and promotions, including seasonal sales and limited-time offers. Customers are...

Do you have a referral program for customers?

Oemoptic.com does not currently display a referral program on their website. They might occasionally have promotions or loyalty...
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