What do I do if I receive a damaged or defective product?

If you receive a damaged or defective product from OJMedical.com, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that you receive a replacement product or a refund. Please provide details of the damage or defect, including photos if possible, to help us expedite the process. Our goal is to make sure you are completely satisfied with your purchase and we will do our best to address any concerns you may have. Thank you for your understanding.