What is your return policy?
Our return policy at OJ Commerce is designed to ensure customer satisfaction. We offer a hassle-free return process within 30 days of purchase. If you are not completely satisfied with your order, you can initiate a return by contacting our customer service team. Items must be returned in their original condition and packaging. Please note that certain exclusions and restrictions may apply, such as personalized items or products that are marked as non-returnable. Once we receive the returned item, we will promptly refund the cost of the product or offer an exchange, depending on your preference. We strive to make the return process as simple and convenient as possible for our customers.
Answered May 3, 2024
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