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Number1Direct.com Customer FAQ

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What is Number1Direct.com's Phone Number?

The question we are asked most often is about how to talk to Number1Direct.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return an item bought in-store to Number1Direct.com?

No, items bought in-store cannot be returned to Number1Direct.com. Number1Direct.com only accepts returns for items purchased directly...
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Ordering

How can I place an order?

To place an order, simply browse our website and add the desired items to your shopping cart. Once you have finished shopping, proceed...
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About

What is Number1Direct.com?

Number1Direct.com is a reputable online retailer that offers a wide range of products in various categories. As a leading destination...
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Payment

What payment methods do you accept?

We accept multiple payment methods for your convenience. At Number1Direct.com, you can pay for your purchase using major credit cards...
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Tracking

Can I track my order?

Yes, you can track your order on Number1Direct.com. Once your order is processed and shipped, you will receive an email with a tracking...
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Returns

What is your return policy?

Our return policy at Number1Direct.com allows customers to return or exchange items within 30 days of purchase. To qualify for a return,...
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Can I return an item bought in-store to Number1Direct.com?

No, items bought in-store cannot be returned to Number1Direct.com. Number1Direct.com only accepts returns for items purchased directly...
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International Shipping

Do you offer international shipping?

Unfortunately, at this time, Number1Direct.com does not offer international shipping. We currently only provide shipping services within...
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Shipping

How long does shipping take?

The shipping time at Number1Direct.com varies depending on the item and delivery location. Generally, our standard shipping takes around...
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Changes

Can I cancel or change my order?

Yes, you can cancel or change your order on Number1Direct.com up until it has been processed for shipment. Once your order has been...
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Price Match

Do you price match with other retailers?

Yes, we absolutely price match with other retailers! At Number1Direct.com, we believe in providing our customers with the best prices...
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Warranty

What is your warranty policy?

At Number1Direct.com, we take pride in providing top-notch products and backing them up with a comprehensive warranty policy. Our warranty...
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Financing

Do you offer financing options?

Yes, Number1Direct.com offers financing options for your convenience. We understand that purchasing large appliances or electronics...
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Help me with my Number1Direct.com customer service issue

Ask any question you have about Number1Direct.com customer service. We will do our best to get you answers right away.
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