At Noveltieswholesale.com, we strive to provide impeccable customer service, including a hassle-free return policy. If you encounter any issues with your purchase, we offer a generous 30-day return window from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. However, please note that certain items, such as personalized or custom-made products, may not be eligible for return. Additionally, return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item sent by us. We aim to process refunds within 7 business days after receiving the returned product. For more detailed information or to initiate a return, please visit our Returns & Exchanges page on our website.
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