What if I receive a damaged or defective item?
Asked 6 months ago
If you receive a damaged or defective item from Noveltieswholesale.com, we apologize for the inconvenience and will gladly assist you with resolving the issue. Please contact our customer service team within 48 hours of receiving the package to report the problem. You can reach us by phone or email, and our dedicated representatives will guide you through the return or exchange process. To help us assist you more efficiently, please provide detailed information about the damaged or defective item, along with any relevant photos if possible. We strive to ensure that all our products are of the highest quality, but in the unfortunate event of a damaged or defective item, we will work promptly to find a satisfactory solution for you.
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