What happens if my order arrives damaged?

If your order from Northshorecommercialdoor.com arrives damaged, we offer a hassle-free resolution process. It is crucial to inspect the package upon delivery. In case of damage, it is important to report it within 48 hours of receipt. Take pictures of the damaged package and item(s) as evidence. Contact our customer service with the details and photographs, and we will guide you through the return and replacement process. For small damages, we may offer replacement parts or repair options. If the damage is significant, we will arrange for the return of the item and ship a replacement as soon as possible. Rest assured that we value your satisfaction and strive to make your shopping experience with us effortless and pleasant.