What is your return policy?

Our return policy at Northshorecare.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return any unused and unopened product within 30 days of receipt for a full refund. We understand that sometimes it may be necessary to try a product before determining if it is the right fit, and we want to make sure our customers have that peace of mind. However, please note that we cannot accept returns on opened or used incontinence products due to hygiene reasons. To initiate a return, simply contact our customer service team who will guide you through the process. We strive to provide exceptional service and flexibility for our valued customers.