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NorthStar Moving Company Customer FAQ

Top Answers & How-to Guides

What is NorthStar Moving Company's Phone Number?

The question we are asked most often is about how to talk to NorthStar Moving Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent NorthStar Moving Company Customer Questions

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Services Offered

What types of moving services do you offer?

NorthStar Moving Company provides a wide array of moving services, including residential and commercial relocations,...

Can you assist with specialty items like pianos or artwork?

NorthStar Moving Company is equipped to manage specialty items like pianos and artwork, utilizing trained personnel and...

Do you offer storage solutions if needed?

NorthStar Moving Company provides various storage solutions for short or long-term needs, often in climate-controlled...

Can you help with office or commercial relocations?

NorthStar Moving Company provides comprehensive office and commercial relocation services, addressing the complexities of...

Packing and Supplies

Do you provide packing supplies and materials?

NorthStar Moving Company generally provides various packing supplies and materials, including boxes, tape, packing paper, and...

Are there any items you cannot move?

NorthStar Moving Company cannot transport hazardous materials, flammable substances, toxic chemicals, perishable food, plants,...

Pricing and Quotes

What are your rates for local and long-distance moves?

NorthStar Moving Company does not publicly share specific rates for local or long-distance moves, as prices depend on various...

Can I get a quote before deciding to hire your services?

NorthStar Moving Company allows prospective clients to obtain a quote before hiring them. Potential customers can fill out a...

Mover Qualifications

Are your movers insured and trained?

NorthStar Moving Company prioritizes the safety of your belongings with well-trained staff skilled in packing and transporting...

Can I track the status of my move?

Customers can monitor their move's status with NorthStar Moving Company through a tracking system that provides updates on the...

Booking and Cancellation

How far in advance should I book my move?

It is advisable to schedule your move with NorthStar Moving Company four to eight weeks in advance. During peak times, booking...

What is your cancellation policy?

NorthStar Moving Company's cancellation policy can vary based on the services booked. It is best to cancel early, usually...

Moving Process

What should I do if I have problems on moving day?

In case of issues on moving day with NorthStar Moving Company, it is crucial to stay calm, identify the problem, and...

How do you ensure the safety of my belongings during the move?

NorthStar Moving Company prioritizes the safety of your belongings by using quality packing materials and professional...

What is the best way to prepare for my moving day?

To ensure a successful moving day, it is helpful to start by decluttering belongings, create a packing list, gather supplies,...
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