What is the return policy?

The return policy for Normthompson.com typically allows customers to return most items within a specified timeframe after purchase. This timeframe is generally thirty days, during which items can be returned for a full refund, provided they are unused, undamaged, and in their original packaging. It is important to note that certain items, such as personalized products or items marked as final sale, may be ineligible for return. To initiate a return, customers often need to include a copy of their original receipt or order confirmation, which helps facilitate the process. The return shipping costs may be the responsibility of the customer unless the return is due to an error on the part of the retailer, such as sending the wrong item. For specific details regarding the return process, including how to manage returns for specific categories or any associated fees, it is advisable to check the return policy section on the Normthompson.com website. This section will provide the most accurate and updated information on how to return items and ensure a smooth experience.