What is your return policy?

At Newyorkfirst.com, we have a hassle-free return policy to ensure your satisfaction with our products. If you aren't completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Simply contact our customer support team to initiate the return process. Please ensure that the item is in its original condition, unused, and with all the tags attached. For returns, we provide a prepaid shipping label, making it convenient for you. Once we receive the returned item, we will process your refund or exchange promptly. However, please note that certain items such as personalized or customized products may not be eligible for returns unless they are damaged or defective. For further information or any other inquiries, please feel free to contact our customer support team.