What is your return policy?

Neigeclothing.com has a clear and customer-friendly return policy designed to ensure that their shoppers have a satisfactory experience. Generally, items purchased from Neige are eligible for return within a specified period, which is typically thirty days from the date of receipt. This timeframe allows customers to try on their items and decide if they meet their expectations. It is important to note that the items must be in their original condition, which means they should be unworn, unwashed, and with all original tags still attached. Certain items, such as sale or clearance items, may be subject to different return conditions or may be final sale, meaning they cannot be returned. Customers should be mindful to check the specific details regarding these categories when making their purchases. To process a return, customers usually need to initiate the return request through the website, where they can find detailed instructions on how to proceed. This might involve printing a return label and packaging the items securely for shipment back to Neige. Refunds are generally issued to the original payment method once the returned items are received and inspected. For the most accurate and up-to-date information regarding the return policy, customers should visit the website’s return policy section. This section will provide all necessary details to ensure a smooth return process.