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Can I exchange an item for a different size or color?

Asked 2 years ago
Neigeclothing.com typically allows exchanges for different sizes or colors, provided the item is in its original condition, unworn, and has all tags attached. The process for exchanging an item may vary, so it is wise to check the return and exchange policy detailed on the current web page. Customers usually need to initiate the exchange request within a specific timeframe after receiving their order, which is important to note. In addition, it is advisable to keep the original packaging and any included accessories intact, as these may be required for a successful exchange. When the exchange request is approved, customers are often provided with instructions on how to return the unwanted item and receive the desired size or color. For additional details related to the exchange process, including specific timelines or eligibility requirements, customers should visit the relevant sections on the website. This can ensure that all information is accurate and up to date.
Answered Sep 15th 2025

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