Can I exchange an item for a different size or color?
Yes, you can exchange an item for a different size or color at Neigeclothing.com. We understand that sometimes the fit or shade might not be perfect, so we offer hassle-free exchanges. To initiate an exchange, simply contact our customer support team within 14 days of receiving your order. They will guide you through the process and provide you with a return shipping label. Please ensure that the item is in its original condition with all tags attached. Once the return is received, we will ship out the desired size or color. Please note that exchanges are subject to availability. If the requested item is out of stock, we can offer a refund or store credit instead.
Answered May 3, 2024
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