Can I return or exchange an item?

Naturalizer.com offers a return and exchange policy that allows customers to return or exchange items within a specific time frame after purchase. Typically, this time frame is thirty days from the date of receipt. The shoes should be in their original condition, meaning they should be unworn and unmarked, along with the original packaging, including any accessories or tags. To initiate a return or exchange, customers usually need to follow the instructions provided in the shipping confirmation email or visit the Naturalizer.com website for specific return instructions. It is recommended to keep the receipt or order confirmation as proof of purchase, as this can facilitate the return or exchange process. For items that were purchased during a sale or with a discount, the return policy may differ slightly. Customers are encouraged to review the specific details related to their orders on the Naturalizer.com website. For additional assistance, customers can refer to the contact information listed on the website.