What is your return policy?

At Naturaleco.com, we have a straightforward and customer-friendly return policy. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date. Items must be in their original condition, with all tags attached and packaging intact. We offer a hassle-free return process, and you have two options to choose from. By selecting a full refund, your original payment method will be credited within 5-7 business days. Alternatively, you can choose store credit for the full purchase price plus an extra 10% to use towards your next order. Unfortunately, we are unable to cover the cost of return shipping unless the item received is defective or damaged. For any further inquiries or assistance with returns, our dedicated customer support team is ready to assist you. We strive to ensure your satisfaction with our products and aim to make the return process as easy as possible for you.