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National Geographic Store Customer FAQ

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What is National Geographic Store's Phone Number?

The question we are asked most often is about how to talk to National Geographic Store customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent National Geographic Store Customer Questions

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Order Tracking and Changes

How do I track my order?

To track an order from National Geographic Store, customers should find their order confirmation email for the tracking number...
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Can I cancel or change my order?

Customers who want to cancel or change their order at National Geographic Store are advised to act quickly, as modifications...
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How long does it take to receive my order?

Delivery times from the National Geographic Store depend on factors like shipping method and destination. Standard U.S....
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Returns and Warranty

What is the return policy for National Geographic Store?

National Geographic Store allows returns within thirty days for a full refund if items are unused and in original packaging....
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What is the warranty policy for electronics or other products?

The warranty policy for electronics and other products at the National Geographic Store varies by item. Electronics typically...
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Payment and Shipping

What payment methods are accepted?

National Geographic Store usually accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with...
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Does National Geographic Store ship internationally?

National Geographic Store does provide international shipping, allowing global customers to purchase various products. Shipping...
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Products and Discounts

What is the sizing chart for clothing items?

The National Geographic Store offers a sizing chart for clothing, which includes measurements for chest, waist, hip, and inseam...
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Are gift receipts available?

Gift receipts are generally offered by the National Geographic Store for items chosen as gifts during checkout. These receipts...
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Are discounts or promotions offered?

The National Geographic Store regularly provides various discounts and promotions on different products throughout the year,...
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Can I purchase National Geographic magazines from the store?

National Geographic Store mainly offers products related to exploration and nature but does not sell magazines directly. For...
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Are there any membership benefits for National Geographic Society members?

National Geographic Society members enjoy various benefits including a subscription to the magazine, access to exclusive...
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