Can I cancel or modify my order after it has been placed?

Asked a year ago
Unfortunately, once an order has been placed on Mywinesdirect.com, it cannot be canceled or modified. This is because our system is designed to process orders quickly and efficiently, ensuring timely delivery to our customers. However, we understand that unforeseen circumstances may arise, and we recommend contacting our customer service team as soon as possible to discuss any specific concerns or issues. They will do their best to assist you and find a suitable solution. It is important to note that once an order has been shipped, it is no longer eligible for cancellation or modification. We strive to provide the best possible service and appreciate your understanding in this matter.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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