What happens if my package gets lost or damaged during shipping?

Asked a year ago
If your package is lost or damaged during shipping, MyUS.com offers comprehensive coverage to protect your purchase. We understand the importance of your items arriving safely, which is why we provide insurance coverage on all shipments. In case of loss or damage, we recommend contacting our customer service team immediately to initiate a claim process. Our dedicated team will assist you in filing the proper claims paperwork and guide you through the entire process. MyUS.com will work to resolve any issues and ensure your satisfaction. Rest assured that we strive to provide reliable service and take responsibility for any unfortunate occurrences that may happen during shipping.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact MyUS.com?

If you need to talk to MyUS.com customer service, now that you have the answers that you needed, click the button below.
Contact MyUS.com

MyUS.com

Find a list of many popular MyUS.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
MyUS.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!