What happens if my package gets lost or damaged during shipping?

If your package is lost or damaged during shipping, MyUS.com offers comprehensive coverage to protect your purchase. We understand the importance of your items arriving safely, which is why we provide insurance coverage on all shipments. In case of loss or damage, we recommend contacting our customer service team immediately to initiate a claim process. Our dedicated team will assist you in filing the proper claims paperwork and guide you through the entire process. MyUS.com will work to resolve any issues and ensure your satisfaction. Rest assured that we strive to provide reliable service and take responsibility for any unfortunate occurrences that may happen during shipping.