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What should I do if my order is missing items?

Asked a month ago
If a customer finds that their order from MyStore365.com is missing items, there are several steps they can take to address the issue. First, it is advisable to review the order confirmation email or receipt to verify which items were included in the original order. This will help determine if the items were indeed supposed to be delivered. Next, the customer should check the packaging thoroughly, as sometimes smaller items can be overlooked. If the items are still missing after these steps, it is best to refer to the current customer support page on the MyStore365.com website for guidance on filing a report about the missing items. This page typically contains information about how to submit inquiries or concerns regarding orders. Persistent issues may require following up on the resolution process to ensure a satisfactory outcome.
Answered Oct 21st 2025

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