What is your return policy?

Our return policy at My Birthday Supplies ensures customer satisfaction and hassle-free returns. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt. Items must be in their original packaging, unused, and in sellable condition. We accept returns for a variety of reasons, such as defective or damaged items, wrong products shipped, or if you simply change your mind. To initiate a return, please contact our customer service team with your order details and reason for return. Once we receive the returned item, we will process the refund or exchange promptly. Please note that shipping fees may not be refundable. For detailed information on our return policy, visit our website or contact our customer service team.