What is your return policy?

At Music123.com, we strive for customer satisfaction and offer a hassle-free return policy. If for any reason you are not satisfied with your purchase, you may return it within 30 days of delivery. To initiate a return, simply contact our customer service team, and they will provide you with a return authorization and instructions. Please ensure that the item is returned in its original packaging, unused and in the same condition as when it was received. Once we receive and inspect the returned item, we will issue a refund in the same method of payment used for the purchase. Please note that certain items, such as software, personalized items, and used gear, may have specific return restrictions. For further details, please refer to our detailed return policy on our website or feel free to contact our customer service team for any questions or concerns.