What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item from Multicolour.com, please contact our customer service team as soon as possible. You may be asked to provide photos of the item and packaging to assist with the investigation. We will work to resolve the issue promptly, whether that means providing a replacement, issuing a refund, or offering another solution. Your satisfaction is important to us, and we will do our best to make it right. Thank you for your understanding and cooperation.