What is your return policy?

MrPorter.com has a generous return policy that allows customers to return items within a specific timeframe. Typically, customers have a period of fourteen days from the date of delivery to initiate a return. Items must be returned in their original condition, including all packaging, labels, and tags attached. It is important that the items are unworn, unused, and unwashed to qualify for a full refund. Additionally, MrPorter.com provides instructions on how to return items, including any required documentation. It is advisable to consult the current web page for specifics as policies can vary based on promotions or product categories. The return shipping is generally the responsibility of the customer, unless there was an error in the order. For the most up-to-date details regarding the return process and any exceptions, reviewing the return policy on the official website is highly recommended.