What is their cancellation policy?

Moving Stars Pearland's cancellation policy allows customers to cancel their move without any penalty up to 48 hours before the scheduled moving date. However, if the cancellation request is made within 48 hours of the scheduled move, a cancellation fee equivalent to 20% of the estimated moving cost will be charged. In case the cancellation is due to unforeseen circumstances, such as extreme weather conditions or other uncontrollable events, the cancellation fee may be waived upon providing appropriate documentation. It is important to note that cancellation requests must be made in writing via email or fax to be considered valid. Customers are advised to review the full cancellation policy outlined in the terms and conditions section of Moving Stars Pearland's website to ensure complete understanding and compliance.