What is your cancellation policy?

Our cancellation policy at Mothers Cakes & Cookies allows customers to cancel their order up to 48 hours before the scheduled pick-up or delivery time. However, any cancellations made within 48 hours of the scheduled time will not be eligible for a refund. We understand that unforeseen circumstances may arise, and we strive to accommodate our customers to the best of our abilities. To cancel an order, please contact our customer service team via phone or email, providing your order details and reason for cancellation. We recommend contacting us as soon as possible to ensure a smoother process. We appreciate your understanding and cooperation.