The question we are asked most often is about how to talk to MoneyPak customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jun 15, 2026 7:59 PM
I can’t get logged in I even changed my password
If you're having trouble logging in even after changing your password, ensure that you are entering your username and new password correctly. Check for any typos or caps lock being turned on. If issues persist, there may be additional security measures in place or an account lockout. Please refer to the link on this page for the most up-to-date contact information for further assistance.
Asked Jun 14, 2026 2:18 AM
How do I activate my MoneyPak if I don't have a phone
To activate your MoneyPak without a phone, you can visit the official MoneyPak website to enter the required information. Follow the prompts on the website to complete the activation process. Make sure you have the MoneyPak number and any other necessary details handy for the activation.
Asked Apr 24, 2026 8:55 PM
I can not access my money-pac account. I have tried to reset the password, but it keeps telling me it can not. How can I regain access to my account?
We recommend using the link to the most up-to-date contact information provided on this page to get assistance with regaining access to your MoneyPak account.
Asked Apr 23, 2026 6:51 PM
How can I transfer the funds on my money pak to my debit card
MoneyPak funds cannot be directly transferred to a debit card. They can be used to load money onto a prepaid card or to deposit into a bank account, depending on the services offered by your bank or card provider. Check with your bank or card issuer for their specific guidelines on loading funds.