Mondial Assistance Group typically allows customers to cancel their travel insurance policies, but the specific terms and conditions can vary depending on the type of policy purchased and the circumstances surrounding the cancellation. Generally, most policies have a cancellation period during which a customer can request a full refund if they have not yet made any claims. It is essential to review the policy documents carefully, as they outline the cancellation terms, refund eligibility, and any penalties that may apply. Additionally, contacting the customer service team or reviewing the official website may provide clearer guidance based on individual circumstances and policy details. Always refer to the specific policy information for the most accurate instructions related to cancellations.