What if my item is damaged or defective?

If your item from Moishe's arrives damaged or defective, we are here to provide the necessary assistance. Simply reach out to our customer support team within 48 hours of receiving the product. Please provide us with detailed information about the issue, including photos if possible. Our team will promptly review your case and determine the best course of action. Depending on the circumstances, we may offer a replacement, repair, or refund for the damaged or defective item. We strive to ensure customer satisfaction, and resolving any issues with your purchase is our top priority. Rest assured, we are dedicated to making things right and ensuring your shopping experience with Moishe's is a positive one.