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What if my item is damaged or defective?

Asked 2 years ago
If an item is damaged or defective during a move handled by Moishe's, they generally have policies in place to address these situations. Typically, it is advisable to report any damage or defects as soon as possible after the item has been unpacked. Documentation, such as photographs or written descriptions, may be required to support the claim regarding the damage. Moishe's may provide options for resolution, which can include repair, replacement, or compensation for the damaged item. Each case might be evaluated individually based on the circumstances surrounding the move and the condition of the item prior to transport. It is important to review the specific terms and conditions outlined by Moishe's regarding their liability and claims process. For the most accurate information, it might be beneficial to consult Moishe's official web page for details regarding their policies and procedures.
Answered Jun 28th 2025

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