What is the average response time for customer service inquiries?

Asked a year ago
The average response time for customer service inquiries at Mississippi Power is typically within 24 hours. Our dedicated customer service team works diligently to provide timely and efficient responses to all customer inquiries. We understand the importance of addressing customer concerns promptly, and we strive to resolve any issues as quickly as possible. Please keep in mind that response times may vary depending on the complexity of the inquiry and the volume of inquiries received. We appreciate your patience and assure you that our team is committed to providing the highest level of customer service satisfaction.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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