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Milky Way Customer FAQ

Top Answers & How-to Guides

How do I Contact Milky Way Customer Service?

The question we are asked most often is about how to talk to Milky Way customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Milky Way Customer Questions

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Ingredients and Varieties

What are the ingredients in Milky Way candy bars?

Milky Way candy bars consist of milk chocolate, caramel, and nougat, accompanied by ingredients like sugar, cocoa butter, skim...
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Are there different varieties of Milky Way?

Milky Way offers a variety of chocolate bars, including the classic with nougat and caramel, as well as the Simply Caramel...
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Is Milky Way gluten-free?

Milky Way bars usually contain ingredients that may have gluten, making them unsuitable for those with gluten sensitivities or...
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Are there any allergens present in Milky Way?

Milky Way bars contain ingredients that may include allergens like milk, soy, and potentially peanuts. They are produced in...
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Products and Quality

What is the shelf life of Milky Way candy?

Milky Way candies can last six to twelve months if unopened and stored properly, although they may lose quality over time....
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Does Milky Way offer any merchandise?

Milky Way primarily focuses on its chocolate bars and does not offer a wide variety of merchandise. Occasionally, there may be...
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What should I do if there's a quality issue with the product?

If a customer experiences a quality problem with a Milky Way product, they should first inspect the item to determine the...
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Purchasing and Promotions

How can I purchase Milky Way candy bars in bulk?

To buy Milky Way candy bars in bulk, consider local wholesale retailers, online marketplaces, or specialty candy suppliers. For...
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Does Milky Way offer any promotional products?

Milky Way typically offers promotional products, including limited edition flavors and special packaging, especially during...
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How can I get involved in Milky Way promotions?

To get involved in Milky Way promotions, regularly visit their official website and follow their social media for updates on...
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Distribution and Availability

Can I find Milky Way in stores worldwide?

Milky Way products can be found in many grocery stores, convenience shops, and retail chains worldwide. However, availability...
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Does Milky Way have any seasonal flavors?

Milky Way does not regularly offer seasonal flavors like some other brands. The classic bar maintains its signature nougat and...
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Production and History

Are there any recipes using Milky Way candy?

Milky Way candy can be utilized in various recipes like cookies, brownies, cheesecakes, and even milkshakes. Chopped bars can...
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How is Milky Way produced?

Milky Way bars are made using high-quality ingredients like chocolate, nougat, and caramel through a detailed process. This...
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What is the history of Milky Way candy bars?

The Milky Way candy bar was created in the early 1920s by Frank C. Mars, aiming to mimic a malted milkshake. First sold in...
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