What should I do if I experience an outage?

Experiencing an outage can be frustrating, and there are several steps that can be taken to address the situation effectively. First, it is essential to remain calm and check the status of your services. It can be helpful to determine whether the outage is affecting only your services or if others in your area are also experiencing issues. This can often be done by checking with neighbors or looking for any online updates. After assessing the situation, the next step is to troubleshoot your connection. You may want to start by restarting your modem and router, as this can resolve many connectivity issues. Ensure that all cables are securely connected and that there are no visible damages to your equipment. If, after troubleshooting, the outage persists, it can be beneficial to visit the official Midcontinent Communications website. There may be information available regarding service updates, scheduled maintenance, or ongoing issues in your area. Midcontinent often provides alerts and updates that can help clarify the situation. Should the problem continue without any updates or if you require more assistance, it may be necessary to reach out for further guidance. Information on how to do this can typically be found on the Midcontinent Communications web page. Remember that outages are usually temporary, and most issues are resolved relatively quickly.