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What is the warranty policy for Microsoft Surface devices?

Asked 5 months ago
Microsoft Surface devices come with a limited warranty that varies based on the specific product. Generally, most Surface devices are covered by a one-year limited hardware warranty, which protects against defects in materials and workmanship under normal use. This warranty does not cover damage resulting from accidents, misuse, or modifications. Additionally, Microsoft offers an extended warranty option called Microsoft Complete, which can provide extra coverage, including protection against accidental damage. With Microsoft Complete, users may also receive additional benefits such as technical support and device replacement services. It is advisable for Surface device users to review the terms and conditions of the warranty provided at the time of purchase, as these details can vary by product and region. For the most accurate information regarding the warranty policy, users can find further details on the official Microsoft Surface website under the support section. This ensures that they have access to the latest and most relevant information regarding warranty coverage and options available for their specific device.
Answered Jul 12th 2025

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