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Microsoft Forms Customer FAQ

Top Answers & How-to Guides

How do I Contact Microsoft Forms Customer Service?

The question we are asked most often is about how to talk to Microsoft Forms customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Microsoft Forms Customer Questions

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Usage and Overview

What is Microsoft Forms used for?

Microsoft Forms is an online platform for creating surveys, quizzes, and polls to gather structured feedback. It caters to...
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Are there different types of questions I can use in Microsoft Forms?

Microsoft Forms provides a range of question types for creating interactive surveys and quizzes. Options include multiple...
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What options are available for sharing my Microsoft Form?

Microsoft Forms offers various sharing options to effectively reach audiences, including direct links, email sharing, QR codes...
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Creating and Customizing Forms

How do I create a form in Microsoft Forms?

Creating a form in Microsoft Forms involves visiting the website or app through Office 365, selecting "New Form," and then...
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Can I customize the theme of my Microsoft Form?

Users can indeed personalize their Microsoft Forms by altering the theme. The platform provides a selection of templates and...
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Can I add images or videos to my Microsoft Form?

Users are able to enhance their Microsoft Forms by inserting images and linking videos from platforms like YouTube. However,...
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Collaboration and Sharing

Can I collaborate on forms with others in Microsoft Forms?

Yes, Microsoft Forms enables collaboration among users for developing forms and surveys. The form owner can share a link for...
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Is it possible to collect anonymous responses in Microsoft Forms?

Microsoft Forms does allow for the collection of anonymous responses. To maintain anonymity, the creator should opt not to...
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Can I embed Microsoft Forms into my website?

Microsoft Forms can indeed be embedded in a website, enabling direct interaction with the form. The creator can use the "Share"...
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Responses and Analysis

How can I analyze my form responses in Excel?

To analyze form responses in Excel, users can open their form in Microsoft Forms, navigate to the "Responses" tab, and select...
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What are the response limits for Microsoft Forms?

Microsoft Forms typically allows up to five hundred thousand responses per individual form, though organizational limits vary...
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How do I receive alerts when responses are submitted?

To receive alerts for submissions in Microsoft Forms, users can enable email notifications in the Responses tab. Activating...
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What is the process for exporting my form data?

To export data from Microsoft Forms, a user should open their form, go to the Responses tab, and select "Open in Excel." This...
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Advanced Features

How do I set up branching questions in Microsoft Forms?

To create branching questions in Microsoft Forms, start by making a form and adding questions. Select the question for...
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What accessibility features does Microsoft Forms offer?

Microsoft Forms incorporates various accessibility features, ensuring that everyone can create and respond to forms...
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