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Can I cancel or modify my order?

Asked 2 years ago
Michael Stars has specific policies regarding order cancellations and modifications, so it is essential to understand those guidelines. Generally, if an order needs to be canceled or modified, it is advisable to act quickly since most orders are processed fairly promptly. Once an order enters the processing stage, it may not be possible to make changes or cancel it. Therefore, timely communication is crucial. For cancellations, if the request is received before the order is processed, it is likely to be approved. However, if an order has already been shipped, cancellation will not be possible, and it would be necessary to initiate a return after receipt. As for modifications, depending on the stage of processing, changes such as altering the shipping address or item details may not be feasible once the order is confirmed. To get the most accurate and up-to-date information regarding order cancellations or modifications, it is best to refer to the current policies outlined on the Michael Stars website. This page might contain important details about how to proceed with such requests and any pertinent time frames that may apply.
Answered Jul 12th 2025

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