What is your policy on changes or modifications during the project?
At Metropolitan Home Improvement, we understand that changes or modifications may arise during the course of a project. Our policy is to accommodate reasonable and necessary changes as effectively and efficiently as possible. We strive to establish clear lines of communication with our clients to promptly address any revisions or additional requirements. While we are committed to maintaining the agreed-upon budget and timeline, we recognize that unforeseen circumstances or evolving preferences can arise. In such cases, we work closely with our clients to assess the impact of requested changes on the project's cost and completion timeframe. Our team provides transparent and detailed explanations of any adjustments, ensuring clients are fully informed to make informed decisions. Ultimately, our goal is to deliver a final project that exceeds expectations while maintaining open dialogue with our valued clients.
Answered May 3, 2024
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