What should I do if I miss my train?

If someone misses their train on Metro-North Railroad, there are a few steps they may consider taking. First, it is advisable to check the schedule for the next available train. Metro-North typically offers frequent services, so there is a good chance that another train will be departing shortly. It may also be helpful to consult the Metro-North Railroad website or a mobile app for real-time updates on train schedules and any service changes. In some cases, if a ticket has been purchased and is valid for a specific period, it may still be used for the next train. However, policies can vary depending on the type of ticket. It is important to understand that customers may need to pay an additional fare if the train missed is part of a specific fare-saving program. If someone has specific concerns, such as needing assistance or encountering a more complex situation, looking for customer service information on the official Metro-North Railroad website may provide the most accurate guidance.