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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Medicalsupplydepot.com generally allows customers to cancel or change their orders, but there are specific conditions that must be met. After an order is placed, it may begin processing almost immediately, especially if it is during business hours. This means that customers have a limited window in which they can request changes or cancellations before the order is shipped. If the order has already been processed or shipped, the options may be more limited, and the customer will need to follow the return policy to initiate a return rather than a cancellation. It is important for customers to review the terms related to order modifications on the website for the most accurate and up-to-date information. The return policy may provide guidance on how to return or exchange an item if an order cannot be canceled or changed after dispatch. If you are unsure about the process or need further assistance, checking the current web page for specific instructions or policies is advisable.
Answered Oct 3rd 2025

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