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MedWatch Customer FAQ

Top Answers & How-to Guides

What is MedWatch's Phone Number?

The question we are asked most often is about how to talk to MedWatch customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I report a medication error to MedWatch?

Yes, you can report a medication error to MedWatch. MedWatch is a program run by the U.S. Food and Drug Administration (FDA) that allows...
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About MedWatch

What is MedWatch?

MedWatch is a vital program created by the U.S. Food and Drug Administration (FDA) to ensure the safety of medicines and medical devices....
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Submitting Reports

Who can submit a report to MedWatch?

Anyone can submit a report to MedWatch, including healthcare professionals, patients, caregivers, and consumers. MedWatch encourages...
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Do I need to provide my personal information when submitting a report to MedWatch?

Yes, you are required to provide your personal information when submitting a report to MedWatch. This is necessary to ensure the accuracy...
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Can I submit a report on behalf of someone else?

Yes, you can submit a report on behalf of someone else. MedWatch accepts reports from healthcare professionals, consumers, and patients'...
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Types of Events

What types of adverse events should be reported to MedWatch?

Adverse events that should be reported to MedWatch include serious and unexpected side effects, medication errors, product quality...
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Can I report a medication error to MedWatch?

Yes, you can report a medication error to MedWatch. MedWatch is a program run by the U.S. Food and Drug Administration (FDA) that allows...
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Reporting Information

What information should be included in a MedWatch report?

In a MedWatch report, it is important to include comprehensive and accurate information to ensure appropriate evaluation and analysis....
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Deadlines

Is there a deadline for submitting a report to MedWatch?

Yes, there is a deadline for submitting a report to MedWatch. It is recommended that individuals file a report as soon as possible...
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Confidentiality

What happens to the information provided in a MedWatch report?

When a MedWatch report is submitted, the information provided undergoes a thorough and careful review process. The report is entered...
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Feedback and Updates

Can I receive feedback or updates on my MedWatch report?

Yes, you can receive feedback or updates on your MedWatch report. Once you have submitted a report through the MedWatch Online Voluntary...
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Healthcare Professionals

Are healthcare professionals required to report adverse events to MedWatch?

Yes, healthcare professionals are required to report adverse events to MedWatch. Adverse events refer to any unexpected or harmful...
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Help me with my MedWatch customer service issue

Ask any question you have about MedWatch customer service. We will do our best to get you answers right away.
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