What should I do if I receive a damaged or defective product?
Asked 6 months ago
If you receive a damaged or defective product from Mdsoptics.com, you should contact their customer service team immediately to report the issue. Make sure to provide detailed information about the damage or defect, along with any relevant photos if necessary. The customer service team will then guide you on the next steps to either receive a replacement product or a refund. It is important to act quickly and follow their instructions to ensure a quick resolution to the problem. Your satisfaction is their top priority, and they will work to make it right.
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