If a customer receives a damaged book from McKenzieBooks.com, the recommended course of action would be to carefully review the website for the return policy and any specific instructions regarding damaged items. Typically, it is important to document the damage with photographs, as this can help facilitate the claims process. The customer should then follow the outlined steps for reporting the issue, which may include providing details about the order and the nature of the damage. It is also advisable to double-check the timeframe for reporting damages, as there may be a limit within which claims must be made. By addressing the situation promptly and following the established procedures, the customer can seek a resolution, whether that involves a replacement, refund, or other options available through McKenzieBooks.com. For the most accurate information about returns and exchanges, customers should always refer to the most current web page.
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