Can I return or exchange a book?
Yes, we offer returns and exchanges for books purchased from McKenzieBooks.com. If you are not satisfied with your purchase for any reason, you can return or exchange it within 30 days of receiving the book. To initiate the return or exchange process, please contact our customer service team via email or phone, providing your order details. For returns, we offer a full refund of the purchase price, excluding any shipping charges. For exchanges, we will replace the book with the desired title, subject to availability. Please note that returned books must be in their original condition with no significant signs of use. We strive to ensure customer satisfaction and make the return or exchange process hassle-free.
Answered Nov 2, 2023
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