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Maxstudio.com Customer FAQ

Top Answers & How-to Guides

What is Maxstudio.com's Phone Number?

The question we are asked most often is about how to talk to Maxstudio.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a loyalty program or rewards program for customers?

Yes, we value our loyal customers and have a rewards program in place at Maxstudio.com. By becoming a member of our loyalty program,...
Ask any question you have about Maxstudio.com customer service, get an answer now.

Shipping and Tracking

How do I track my order?

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. This email will include...

What are your shipping options and fees?

At Maxstudio.com, we offer various shipping options to cater to your needs. For domestic orders within the United States, we provide Regarding international orders, we offer International Standard Shipping for destinations outside the United States. The delivery time may vary depending on the country, but it usually takes 7-10 business days. Please note that customs and duty fees may apply for international shipments, which are the responsibility of the customer. As for shipping fees, they are calculated based on the weight of the items and the shipping destination. You can estimate the shipping costs during the checkout process before completing your order. We also offer free shipping promotions periodically, so keep an eye out for those to maximize your savings....

How long does it take to receive my order?

At Maxstudio.com, we strive to ensure timely delivery of your order. The estimated delivery time may vary depending on the shipping...

Returns and Exchanges

What is your return policy?

Our return policy at Maxstudio.com is designed to ensure customer satisfaction and convenience. We offer hassle-free returns within...

Can I exchange an item for a different size or color?

Yes, you can exchange an item for a different size or color at Maxstudio.com. We understand that sometimes the fit or color may not...

Are sales items eligible for returns?

Yes, sales items purchased from Maxstudio.com are eligible for returns. However, there are certain conditions that need to be met....

International Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Maxstudio.com, we understand that our customers come from all around the...

Payment Methods

What payment methods do you accept?

At Maxstudio.com, we offer multiple convenient and secure payment methods to cater to our customers' needs. We accept all major credit...

Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if it has not yet been shipped. To cancel or make changes...

Gift Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for our products. When placing an order, you have the option to select the gift wrapping option...

Product Care

What are the care instructions for your products?

At Maxstudio.com, we understand that proper care is essential for preserving the quality and longevity of our products. To ensure that...

Loyalty Program

Do you have a loyalty program or rewards program for customers?

Yes, we value our loyal customers and have a rewards program in place at Maxstudio.com. By becoming a member of our loyalty program,...

Help me with my Maxstudio.com customer service issue

Ask any question you have about Maxstudio.com customer service. We will do our best to get you answers right away.
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