Can I cancel or change my order after it has been placed?

Asked a year ago
Unfortunately, once an order has been placed on Matsmatsmats.com, it cannot be canceled or changed. As we strive to process orders quickly and efficiently, we start fulfilling them immediately after they are placed. This ensures timely delivery and customer satisfaction. Therefore, we encourage our customers to carefully review their order before finalizing it. It is important to check all the details, including the products, quantities, and shipping information, to avoid any errors or misunderstandings. We have a dedicated customer support team available to address any concerns or issues related to an order. If there are any problems with an order, please contact our team as soon as possible, and they will assist you in finding a suitable solution.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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